So we don't have multiple blog postings on multiple platforms, we have decided to distribute our blog content on our Substack newsletter...

Many paid-for communities fall into the trap of assuming that more = better. People are shelling out, so surely they want loads of...

Human connection apparently We were interested to see David Finkelstein’s article in today’s Times reporting on the findings of an...

What’s not to like about a subscription business? Your customers pay you a recurring fee in advance for a service or product. Nice. And...

Is community the social media of the 2020s? Is 2023 the tipping point? No longer the niche warm and fuzzy, slightly worthy-sounding...

Reflections on the rise and rise of community. Before we turn our attention to 2023, we wanted to take a moment to reflect on some of the...

Last night Microsoft announced the launch of their community offering which is available on both free and paid Teams accounts. It's only...

How building an in-house community can drive business growth Over the past weeks we have been focusing on customer communities – how to...

The holiday season is almost upon us. Which means that any business with a community, network or membership base might see engagement...

This week’s focus is on the project management collaboration tool Notion. Our original intention was to focus primarily on their...

We get it. We know that times are tough and may be about to get a lot tougher. There’s much talk of hiring freezes, layoffs and budget...

When the www first made an appearance, brands quickly embraced the opportunity to extend their presence across a wider geographical...

In this post for Commsor we explore the pros and cons of developing a paid-for community. As well as considering why your business might...

Announced last week, Google will be including discussion and forum posts on certain topics in their search results - big news for any...

Yesterday, it was announced that Adobe is to acquire Figma for $20bn – not bad for the start-up design platform that came on the scene in...

As Mr D sang, the times they are a’changing. Customers no longer want brands or services to tell them what they should be thinking and...

Harnessing the power of your most committed customers through an ambassador programme can provide many business benefits. Here are five....

Gone are the days where we believed we all had an inner Steve Jobs and could predict what our customers wanted or needed. Not only is it...

We thought long and hard about whether we had the right company name. Should we leave it as it was or aim for something more...

If 2010s was the decade of social media, are the 2020s the decade of community? Before 2010, not many of us were on social media and...